Contact LocalOneLabs

Need help with a LocalOneLabs app, have a question about a purchase or privacy, or want to suggest a focused offline tool? Email is the best way to reach our small studio.

What you can contact us about

• Help using one of our iPhone or iPad apps.
• Bug reports and compatibility questions.
• Purchase, download, or App Store listing questions.
• Questions about privacy or how an app stores its data.
• Feature requests, feedback, and ideas for future offline apps.

For faster product support

Please include the app name, your device model, iOS or iPadOS version, and the app version if you know it. Describe what you expected to happen, what happened instead, and the steps that reproduce the issue. A screenshot can be useful when it does not contain personal or private information. These details help us understand the problem without unnecessary back-and-forth.

Please protect sensitive information

Do not email passwords, authentication codes, private photos or videos, voice recordings, health information, journal entries, financial details, or other content stored in an app. LocalOneLabs apps are designed so that this content remains on your device, and we do not need the content itself to investigate most support questions. A general description of the issue is usually enough.

Answers that may already be available

Our FAQ covers common questions about offline use, pricing, backups, platforms, and updates. For information about how LocalOneLabs apps handle data, read our Privacy Policy. Product-specific features and current availability are listed on each app page and its linked App Store listing.